Privacy Policy
1. Data controller
The data controller is Shuairen Wei, an individual creator operating under the laws of China. Privacy and support contact: q1619229489@gmail.com.
2. Information collected
We collect only information needed to operate this digital product:
- Order information, such as purchaser email, product, amount, payment status, and transaction ID.
- Messages and information you voluntarily include when contacting support.
- Basic technical information that may be recorded by our hosting provider, such as IP address, browser, device, request time, and error logs.
Payment card details are handled by Waffo Pancake and are not stored on our servers. We do not use Google Analytics, advertising pixels, or other analytics tools.
3. How we use information
We use information to process and verify purchases, provide access to the guide, handle refunds and support requests, prevent fraud, maintain website security, and comply with legal obligations. We do not sell personal information.
4. Sharing and service providers
Information may be shared with Waffo Pancake for payment processing and digital delivery, with Vercel for website hosting, and when required by law. These providers process information only as needed to provide their services.
5. Data security
We use HTTPS/TLS for transmission, limit access to order and support information, and do not store full payment card numbers. We review access and service settings when needed. If a security incident materially affects your rights, we will notify affected users and relevant authorities as required by applicable law, without undue delay and where required within 72 hours of becoming aware.
6. Retention
Order and tax-related records are retained for the period required by applicable law. Support correspondence is retained for up to 3 years. Technical logs are retained by service providers for their normal operational period and then deleted or anonymized.
7. Your data rights
You may request access to, correction of, deletion of, or restriction of your personal information, or object to processing where applicable. To make a request, email q1619229489@gmail.com. We will normally respond within 30 calendar days, subject to identity verification and applicable legal exceptions.
8. Children
The website and product are intended for people aged 18 or older. We do not knowingly collect information from children.
9. Changes and contact
We may update this policy when our service or legal obligations change. We will update the date above and, where required, provide notice of material changes. For privacy questions, contact q1619229489@gmail.com.